1 reviews | Active since Dec 2016
worse service ever
<p>wow this was the worse service i have ever gotten, on the 16/12/2016 i went into mr price in sanlam center with the intention of buying my sisters and son christmas clothing. I spent just below R2000 but the service i got was below the belt.</p> <p> </p> <p>I was helped by a rasta (colored) gentleman who was rude and swearing at me while his manager was standing in front of him. I was called by a name that i was never called by before (******) .</p> <p> </p> <p>This all started when the gentleman took my bank card to swipe but because we were waiting for authorization from a manager foe some reason we had to wait, while he was waiting he started bending my bank card which was already broken. I than asked kindly to stop doing what he was doing beacause if the card breaks any further i will have to go get a new card which the baks were already closed. He than started being rude and saying nothing will happen if i knew the card was broken i should have gone and gotten a new card. I rep**** by asking him if my card was any of his business and there is where it all started going wrong, we than went back and forward him swearing at me.</p> <p> </p> <p>i was really disgusted with the level of poor customer service and for him to insult me the way he did infront of other customers and his own line manager is disrespectful. He also threaten me by saying that i was lucky tht he was still at work hmmmmmm.</p> <p> </p> <p>I would really like an appoligy from this individual or i will open a case against him for calling me a ****** and insulting me the way that he did.</p> <p> </p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
