CH
Carmen H

1 reviews | Active since Mar 2017

13 Feb 2021, 12:50

Worse customer service Mr Price Keywest

Mr Price Keywest must be the worst branch I ever dealt with .There attitude towards their customer.Today they just refuse to give the full refund to my daughter.My daughter said they were not helpful at all.Previously the same think happened when I wanted to return an item you must first have argument with them .No customer service there .They say the manageress was even infront of the lady she did nothing .Now you must go back to fight over a R30 refund they refuse to give all the money back to them .

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Replies (1)
Mr Price
Mr Price's reply02 Mar 2021, 15:14
Official
 
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price