GL
Gwenn L
1 reviews | Active since Aug 2016
17 Feb 2025, 06:43
WHY THE COMPANY STILL EXISTS IS BEYOND ME, SERVICE IN 90%OF STORES IS POOR AND THE QUALITY OF YOUR MERCHANDISE IS AS POOR
To whom this may concern.
Service at majority of Mr Price is horrible just like the quality of everything they sell. Bought a pair of slides and in a week they were damaged. Took it back to the store and I was told to produce the receipt. I told the lady I don't have it but I remember the day and the time she can check on the system and reprint the receipt, she said no unfortunately that cannot happen.
I'm astonished that I wasn't helped and your products keep getting expensive but the quality is poor. Mr price shoes doesn't last 3 months, clothing items are worse because if you don't check for tears before purchasing you might purchase a damaged item.
Why the company still exists is beyond me.
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Replies (1)Mr Price's replyOfficial
17 Feb 2025, 13:05Hi Gwenn Lemao,
I trust you are well.
We are so sorry to hear about your recent product experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
I trust you are well.
We are so sorry to hear about your recent product experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards,
Mr Price
Mr Price's reply17 Feb 2025, 13:05
Official
Hi Gwenn Lemao,
I trust you are well.
We are so sorry to hear about your recent product experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
I trust you are well.
We are so sorry to hear about your recent product experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards,
Mr Price
