Why is Mr Price Group not updating credits onto account going onto 2 months now

What a bad accounting experience Milady's is part of the Mr Price Group You can not phone with account querry ( they do not answer easily and you get cut off quickly)- local branches only refer you to H/O - emails they do not read! 3 x payments done via EFT is NOT reflecting on my account: PAID from FNB to ABSA R550 date 31 MARCH 2021,Paid from FNB to ABSA R580 date 22 APRIL 2021 The last payment you reflect on my account was HOPEFULLY on the 18th of FEBRUARY 2021 pop also attached (there is no statement info verify any these payments! – I paid you 2 x in February I paid on 25th of January R500 with repeat payment in R500 on the 16th of February and then again on the 18th of February R550 (I am using the same reference and bank EVERY TIME – for the past more then 5 years!) Update this account now in order for me to CLOSE this account! I have had problems with your accounting before and now again! The alternative is for me to do nothing wait till you sue me and then present the POP in court, then I can sue the MR Price group for their absolute terrible service! I have been to Clearwater branch to get this right – cannot do it from there, only the useless Head Office can do it (shame to say the least)☹ I have phone and after the 6th call, on luck spoke to Denagshni – still no credit showing on my account. Went to a branch again on Saturday the 8th of April at Strubensvally at – least she got a non updated invoice out of you! Could you please Check the POP and update my account now Send the update statement asap Thank you Rita