PG
Pamela G

1 reviews | Active since Jul 2016

10 Dec 2016, 19:16

Why bother??

<p>order placed online on the 29 November. Queried several times and was advised that there is a delay with the warehouse! No-one bothers to call the customer to convey this.</p> <p> </p> <p>When finally delivered, the parcel was signed for by ???? not me and noone on my property. I have sent emails and telephoned customer service - no feedback!!</p> <p> </p> <p>I am beyond annoyed and this order can be cancelled immediately. Account to be credited.</p>

0
Replies (2)
Mr Price
Mr Price's reply13 Dec 2016, 08:28
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

PG
Pamela G's update13 Dec 2016, 12:16
Reviewer Update

Would like to highlight how disgusting the lack of service is;

It is almost 24 hours later and NO contact.

The individual where the parcel was delivered and contacted me - completely wrong address to mine! Not the first time that this has occurred.

Order is cancelled and account to be credited.

Awaiting confirmation.