NM
Nomafu M
1 reviews | Active since Feb 2014
18 Dec 2015, 11:13
WHERE IS MY ORDER????
Another disappointment from your online team... 4th disappointment this year alone! i placed my order on the 11th of December. I paid for store express which takes 1-3 working days for R35. Today is the 18th... where is my order??? cant get through when i call your call center, in-store agent keeps arguing with me when i tell her that the delivery takes 1-3 working days. Shes convinced that store express is up to 7 working days. Stupid you say?? yes, very stupid. I want my parcel Mr Price!!
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Mr Price's replyOfficial
18 Dec 2015, 12:29Hello Nomafu,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to our e-commerce agents, who will be in contact with you to advise on a resolution.
Kind Regards
Mr Price.
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to our e-commerce agents, who will be in contact with you to advise on a resolution.
Kind Regards
Mr Price.
Mr Price's reply18 Dec 2015, 12:29
Official
Hello Nomafu,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to our e-commerce agents, who will be in contact with you to advise on a resolution.
Kind Regards
Mr Price.
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to our e-commerce agents, who will be in contact with you to advise on a resolution.
Kind Regards
Mr Price.