What service? So much for customer care.

<p>I send it in a request asking where my order is that was shipped yet it has never arrived. Only to be informed that it was canceled due to 'none payment' however the money was deducted from my bank account, and I was never informed of this so called cancellation as my online account still states it was shipped and even has a waybill number. I cannot get a proof of payment from online banking as it was paid with a Visa activated debit card and not EFT so I sent the transaction history, however this was not sufficient so now it's not just dealing with your incopetance but now I have to go to the bank to request a 'Proof of payment' . So you have wasted my time, given poor service, with generic support staff and I have no items for a Birthday party! Needless to say I will go through the process to get my money back, but will never make use of Mr Price or associated organisations. I am treated like a ***** and inconvienaced even though the error is on your side and you have taken my money and I received NO goods in exchange!</p>