What patehic service.

There is a new opting on the MRP app for Money where you can buy electricity. I tried this option and received an error email after saying successful on the app. I decided to use the chat service. I was chatting with Precious who rudely said that I wrong and it is not available on the app and only in the store. I have the emails and a screenshot of the app showing the option. MRP please hire staff that are willing to help. She said she is resolving the chat without even resolving my query.