AB
Andi B

1 reviews | Active since Oct 2012

03 Jul 2017, 08:20

What has happened lately????

<p>I use to LOVE shopping online with Mr Price - it was so easy and convenient. Now it is just TERRIBLE! The orders arrive late, the checkout process is a nightmare and customer service lacks to say the least. I was told 2 shipping fees would be reimbursed after WEEKS of back & forth mails and calls. Now I see only 1 has been refunded. I also queried a coupon code that the system would not accept. The problem was not resolved and now the promo is over AND two of the items I had in my basket are now out of stock :( Doubt I'll use this service again....</p>

0
Replies (2)
Mr Price
Mr Price's reply03 Jul 2017, 17:02
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks

Mr Price

AB
Andi B's update07 Jul 2017, 10:23
Reviewer Update

Yeah well no contact as yet (after 4 days) so don't bother....