IM
Itumeleng M
1 reviews | Active since May 2013
29 Oct 2015, 11:46
Wedding registry
On Tuesday 26 Nov I went to your Sandton City branch to open up a wedding registry FAL573741. After spending 1:30 min the a cashier by the name of Katlego tried to load the items but failed due to cable failure. He assured me that the cable was the issue and he'll load the items the following day as they could not purchase a cable on the day. Subsequently upon making a follow up I was informed that the scanner was faulty and all items were removed. In a nutshell it was a futile exercise. Nice Going Guys, <br> <br> U take the cake for Useless customer service 2015! Take a bow
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Mr Price's replyOfficial
29 Oct 2015, 13:49Hello imatshego,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Mr Price's reply29 Oct 2015, 13:49
Official
Hello imatshego,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price