1 reviews | Active since Nov 2019
Website for online orders
It took me over 40 min to try and order shoes for my son. The website really needs to be updated and maintained. I had selected two pairs of shoes and tried to check out but could not because the link to add a new card was not working. I then went to my profile to delete the expired card but there was no option to add a new card. I then saw that my cart was empty so I had to add the shoes again. This time the second pair of shoes was not available so I chose another pair. At check out the alternative pair of shoes was suddenly not available - I should not be able to put something in my cart if it is sold out. I tried to check out again but the link to add a new card was still not working and so I had to start all over again by choosing the shoes again. I then realised that if I go to my orders the shoes that I am trying to order is there so i can click to order again. Eventually I had to do a direct EFT from my bank account as this was the only option working. This should seriously have taken 5 min at the most
