1 reviews | Active since May 2012
Wasting my time!!
<p>I have been married for over a year. In December 2016 I went to Mr Price Rustenburg Waterfall Mall branch to get all my details updated and apply for a new card as my signature has changed and I was told that I need to get a new card because of this. I handed in ALL the documents, I spoke to a consultant on the phone, I requested all the changes to be made. It is now June 2017, and guess what?? None of my details were updated, I still have not received a new card. So I wasted my time going all the way to the store and speaking to a consultant to get all my details updated. Very very unhappy about this!! I dont see the point in going through all the trouble to get your new details updated when nobody actually does it and all that they can say is Sorry, come back with all the paper so you can update it AGAIN!! Completely inacceptable!!</p>
Good Day
Trust you well
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good Day
Trust you well
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price