AN
AJ N

1 reviews | Active since Oct 2010

10 Dec 2015, 07:23

Warns us if your payment channels are down

When you accept visa card and you \system is down"";15/12/13 16:05;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;104401;704024;25;2;0;1;0;0;2;NULL;NULL;NULL;15/12/10 7:02;15/12/10 5:24;Lying abvout delivery. Tracking no: ***;7,82E+11;Delivery ;***;This is the info sent to me by e-mail from FedEx, via e-Bay:<br> <br> Date/Time <br> Activity Location <br> <br> 09/12/2015 - Wednesday <br> <br> 20:01 At local FedEx facility<br> <br> MIDRAND ZA <br> 13:05 Delivery exception<br> <br> MIDRAND ZA <br> Customer not available or business closed<br> <br> 07:01 On FedEx vehicle for delivery <br> MIDRAND ZA <br> <br> 05:18 At local FedEx facility <br> <br> This is a ********** message, as I have been home since 2015/12/07, every day, the whole day. I was never contacted FedEx to inform me that the delivery vehicle is at my home. I work from home and I am there every day.<br> This the same B.S story, as exactly the same has happened to me on 2015/11/02 when FedEx used the same excuse: \Delivery Exception\"""

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Replies (1)
Mr Price
Mr Price's reply13 Dec 2015, 16:05
Official
Hello ajnel,

Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, Please could we ask you to specify which store this was for?

Many Thanks
Mr Price