KM
Kogielah M

1 reviews | Active since Dec 2016

05 Dec 2016, 15:21

Very unhappy with online service...Pathetic!!!

<p>On the 27th of November 2016 I placed an order online, made a payment and on the 30th of Nov received an email stating that my order has been shipped to the store....Surprisingly I get an email on the 3rd of Dec stating there is a problem with the order, some items are out of stock.HOW IS THIS POSSIBLE ?Who in their right mind ships something n then reverse it by saying something missing....can someone tell me cause I'm trying very hard to understand this matter.I'm now thinking twice about even buying anything cos what will happen next....</p>

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Replies (1)
Mr Price
Mr Price's reply06 Dec 2016, 08:20
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price