PL
Pieter L
1 reviews | Active since Jun 2015
09 Jun 2015, 12:35
Very sufficient and professional
I have accidentally paid my account payment into my wife's account. I dialled the call centre and spoke to Zikhona Ndlazi, explaining my problem. This lady very sufficiently and in a friendly manner explained to me she can only reallocate the payment from my wife' account to mine if I requested by e mail.<br> I immediately submitted the email to Zikhona and this was her reply within a few minutes <br> <br> \It has been allocated to your account and I have also updated your account status to current."<br> <br> Well done and thank you to Zikhona "
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Replies (1)Mr Price's replyOfficial
09 Jun 2015, 13:30Hello PieterLour,
We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.
Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Many Thanks
Mr Price
We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.
Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Many Thanks
Mr Price
Mr Price's reply09 Jun 2015, 13:30
Official
Hello PieterLour,
We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.
Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Many Thanks
Mr Price
We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.
Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Many Thanks
Mr Price
