TD
Thandeka D

1 reviews | Active since Jun 2015

18 May 2016, 09:51

Very rude and arrogant

<p>I app**** for a Mr Price card online. It wasn't declined because I pay my accounts well. My application got to verification department and it was hadled by a Nikkita. </p> <p> </p> <p>My prove of income documents were supp**** and Nikkita has a problem with the way my salary is paid. </p> <p> </p> <p>I honestly think my application is based on affordabilty and my other accounts prove I can afford my account payments. </p> <p> </p> <p>I had requested the Rude Nikkita to cancel my account because this is just not acceptable. And her constantly rude response is what I got. </p> <p> </p> <p>Mr Price you need to train your employees the service is Pathetic. She rudly said thank you for your time I'll decline the account. </p>

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Replies (4)
TD
Thandeka D's update18 May 2016, 10:18
Reviewer Update

Hi, Unfortunately your Mrpmoney application has been declined. Call *** for more details. Reply STOP to Opt-Out

Dear THANDEKA DLAMINI

We regret to advise that your application for a Mr Price Money account has been declined.

The reason for our decision is because of NO LAND LINE TELEPHONES

Should you need further information regarding the decision, please contact our Credit Services Call-centre on *** or email ***

Yours Sincerely,
Jane Govender
New Business Manager
Mr Price Money Financial Services
***

TD
Thandeka D's update18 May 2016, 10:19
Reviewer Update

Hi, Unfortunately your Mrpmoney application has been declined. Call *** for more details. Reply STOP to Opt-Out

Dear THANDEKA DLAMINI

We regret to advise that your application for a Mr Price Money account has been declined.

The reason for our decision is because of NO LAND LINE TELEPHONES

Should you need further information regarding the decision, please contact our Credit Services Call-centre on *** or email ***

Yours Sincerely,
Jane Govender
New Business Manager
Mr Price Money Financial Services
***

TD
Thandeka D's update18 May 2016, 10:19
Reviewer Update

Hi, Unfortunately your Mrpmoney application has been declined. Call *** for more details. Reply STOP to Opt-Out

Dear THANDEKA DLAMINI

We regret to advise that your application for a Mr Price Money account has been declined.

The reason for our decision is because of NO LAND LINE TELEPHONES

Should you need further information regarding the decision, please contact our Credit Services Call-centre on *** or email ***

Yours Sincerely,
Jane Govender
New Business Manager
Mr Price Money Financial Services
***

Mr Price
Mr Price's reply18 May 2016, 11:32
Official

Hi Thandeka

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Mr Price