Very poor customer service and very inefficient

I have recently opened a Mr Price account online. I have requested on my application, that my payment term to be 6months. I then get a call from a consultant confirming my application and it is being processed , again I make a request for my account to be a 6month account payment plan. The consultant tells me she is going to put it has 3months when I make my first purchase I must request in store for it to be changed to 6months. So I go to make my first purchase, the manager of store tells me my account is a 3month account and it can not be changed to 6months. The only way to change my account to 6months is, if I close the account and re-open the account with the request of a 6months payment plan. I went to another Mr Price store to purchase this last Tuesday, I requested the same at this store. The reply from the manager was the same has the previous store and this time I get told I have a student account and I need to close and re-open my account for my request to be met.

My question is other clothing retailers have the option to choose 3-6 months payment plan at the till point, why with MR Price in order for me to change my payment plan, I need to close my account and re-open it. If I knew this from they outset I would not have proceeded to open the MR Price account. It is very frustrating and such an inconvenience to deal with. The people at store are not much help either. No Mr Price store that I have been to can assist me.

I would not advise anyone to open a Mr Price account, it is such an hassle and nightmare to deal with.