LS
Lindi S

1 reviews | Active since Jan 2020

23 Aug 2022, 16:22

Very poor customer service and not willing to assist customers at all

Wanted to buy a men's wallet which had a price tag of R79,99 but scan R89,99 at the till... when i asked for clarity on the price increase the cashier (Nomfundo) said it's either i take it or leave it because it is not her fault that there is a price change and she's not even working at Men's department, she called the supervisor who said the same thing and added that Mrp changes their prices everyday and these nothing they can do about it, i'm so disappointed and don't see myself shopping at mrp if this is the type of attitude they give to their customers when one is simply asking for clarification.

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Replies (1)
Mr Price
Mr Price's reply24 Aug 2022, 08:49
Official
 
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price