Very poor customer service
<p>I made a consolidation loan and direct axis paid my mr price account. I mailed the proof of payment to them and everytime i get a response mail by saying they will take the matter further and come back to me in 48 hours. They never come back to solve the problem and when you phone the customer care they are very rude and disrespectful. No help at all. Why must it be so difficult to solve a payment allocation to my account. </p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards