NW
Nicci W

1 reviews | Active since Aug 2016

02 Sept 2024, 20:18

Very friendly, helpful staff!!!

Just need to compliment the staff and store manager at MRP Eastgate Mall. I called in just before closing time needing assistance with an item to be transferred from their branch to a branch close to me. I was assisted by 3 staff members including Tshinki the store manager who was very patient and helpful even though the store was about to close. They assisted me and we had a few laughs as well, very friendly and very helpful. People usually get irritated and frustrated when they need to help customers before closing time, but the staff at MRP Eastgate Mall assisted me without sounding irritable. A few hours later I checked online and saw that the item I need to be transferred was already booked out on their system probably on its way to my chosen store. Excellent service, well done!!!!

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Replies (1)
Mr Price
Mr Price's reply03 Sept 2024, 13:30
Official
Hi Nicci

Thank you for taking the time to provide us with positive feedback. We will pass your compliment to management.

 

Kind Regards
Mr Price