very dissaiponted

Am very disappointed about the online delivery, I have purchased goods and I had an option for free delivery and I chose to pay for the shipping as I needed the good ASAP, I called call centre and I was told am going to receive my goods 2 days later than the schedule time and the was no valid reason I was told that they telling me what needed the good ASAP, I called call centre and I was told am going to receive my goods 2 days later than the schedule time and the was no valid reason I was told that they telling what the courier told them. The call centre team leader did not assist