JM
Jezebel M

1 reviews | Active since Mar 2014

31 Aug 2023, 17:28

Very disrespectful

I am utterly disappointed in the service Mr Price Trade Route Mall, offers I went ro the mall today with my daughters gave them money to go into Mr price to buy them dresses because I went to foschini when my daughters got to the till to pay they didn't have money for a plastic bag so the cashier grabbed the plastic bag back and just gave them the dresses so to carry in their hands they also including two cashiers and the manager stood there and called my daughters street wise because they had on school uniform when I was made aware off the situation I went back to see the manager and she was very unprofessional and very rude she had an attitude with me didn't even handle the situation properly a lady walked in foschini while my daughters was explaining the situation and she also said how unprofessional they were I mean wherever you go to buy clothes no matter you having money or not they should provide a plastic bag imagine how it looked when my daughters walked out of Mr price with clothes in their hand and not in a plastic that is very unhygienic and the plastic should be the thing that promotes the brand I am seriously disappointed in Mr Price being so rude to costumers and my children

0
Replies (1)
Mr Price
Mr Price's reply01 Sept 2023, 10:57
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks
Mr Price