MM
Mpho M

1 reviews | Active since Jul 2022

18 Jul 2022, 15:03

Very disappointed with Mr Price

I paid R500 on my account on the 29th of June but it's still not reflecting in my account and it's the 18th of July, I always use the Mr Price app to pay, I don't understand why it's not reflecting this time. I sent so many emails with my bank statement, the notification I got from the bank when the money left my account and the notifications I got from the Mr Price app after payment was made and the issue is still not resolved.

0
Replies (2)
Mr Price
Mr Price's reply18 Jul 2022, 17:50
Official
 Good Day 

Trust you well 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price 

MM
Mpho M's update22 Jul 2022, 10:46
Reviewer Update
Hello,

My issue is still not resolved. The money is not reflecting in my account.