MO
Michael O

1 reviews | Active since May 2016

16 May 2016, 13:10

Very bad service price

<p>I had the worse service . I went to mr price loch logan to exchange 2 pants . One was R149.95 and the orther R99. I went and got what i wanted then went back to the till. Waited 20min and then when they helped me they scan the jeans the one price was R 10 and the other R20 ***. I didnt have my slip but the lable was still attached to the pants. Then they said they will not do a price over write because i dont have a slip but why the hell do i need my slip if the lable are still on??? So i had to leave without exchanging anything. And after spending time and wanting to spend more money. They will not see me again if this is the case.</p>

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Replies (1)
Mr Price
Mr Price's reply16 May 2016, 13:55
Official
Hi Michael Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused. We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution. Kind Regards MRP