aN
alta N

1 reviews | Active since Feb 2020

28 Feb 2020, 16:37

verry verry verry bad service will never shop there again

i bought me a phone at the store in canal walk and i do have a account at Mr Price . when i took the phone there for repairs they ignore me at firs i ask to speak to the manager a nother girl help me nobody know they work there nobody can give me a straight answer . all they ask is for a slip as i told them you dont need a slip to repair something when you are willing to pay for the repairs but stil no one make eye contact and give me a solution to fixs my phone is there anyone who can help or must i place a big add on facebook to tell the people not or ever buy anything from them i cant believe that i ever had this tipe off bad service from a store like that .I am bussy closing my account that i have with them after 10 years i think this was the worse service i ever had with a company alta naude

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Replies (1)
Mr Price
Mr Price's reply29 Feb 2020, 12:01
Official
Good Day Alta,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager for Mr Price Canal Walk and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks
Mr Price