USELESS ONLINE SERVICE - DISGUSTED

MR PRICE ONLINE IS USELESS!!! I PAID THE EXPRESS DELIVERY FEE. MY ITEMS FAILED TO ARRIVE ON THE STIPULATED DATE. THE CUSTOMER SERVICE AS WELL AS THE MANAGERS/SUPERVISORS ARE *********** - THEY WON'T TAKE THE BLAME, OR OFFER OF A SOLUTION -RATHER PASS THE BUCK TO THE COURIERS. I HAVE BEEN A REGULAR CUSTOMER OF THIS OPTION FOR YEARS, BUT NEVER AGAIN!!