MR
Mirande R

1 reviews | Active since Aug 2015

03 Jun 2016, 09:46

Useless employees

<p>I placed an order on the 31st of May and paid directly afterwards. I gave it 2 days before I started questioning and while i did receive feedback, Nicole Richards at the MRP group, ticked me off more and more with her snotty and sarcastic one liner emails. She possibly thought i did not realise it but unfortunately i did. Nicole, you need to learn customer service s****s, because "hope you are well" does not made you friendly, especially if the sentance following it you are basically calling me a dumbass. Also i was told i paid into the wrong account, sure i can accept that, that is my mistake, but why the f*ck do you have it on your website that people can add you as a beneficiary and the only 2 MRP beneficiaries Standard Bank picks up is Mr Price and Mr Price Money, so i selected Mr Price. Your MRP line has "no matches found". </p> <p> </p> <p>To quote my email "At one point I used to tell much more higher ranking and more expensive clothing retailers that they should pull up their socks and learn how online shopping works from the mrp group, but unfortunately now the mrp group has disappointed me in the same way". </p> <p> </p> <p>I am really disappointed in your group.</p>

0
Replies (1)
Mr Price
Mr Price's reply03 Jun 2016, 14:18
Official

Hi Mirande

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price