Update on ITC profile

I am very upset and so angry!! I paid my account via eft from my banking app on a Friday , for some reason the payment did not go through on that day and only showed the following business day - which was Monday... Now when I check my ITC record, it shows my account was paid late!

This is very disappointing as it is tarnishing my credit score and I am in the process of purchasing a house, I cannot afford any negative information on my ITC profile.

This needs to be resolved immediately!!