RJ
Ra J

1 reviews | Active since Feb 2024

03 Apr 2024, 12:43

Unprofessional *********** staff highly irrated..

I am highly disappointed an disgusted.

No one can assist me the sending me from pillar to post an I have all communication proof . A email was sent 30:11:2023

I had spoken to numerous people and ith regards to .y claim I was diagnosed last year with cancer I asked them to assist me with a disability claim an sent rh m hospital documents an id no one could assist me in the interim they confirmed they busy with it still but I was hand over from Mr price to vvn to some other company so disgusted in the unprofessionalism an lack of knowledge and interest. Good day,

1. We acknowledge receipt of your correspondence regarding the above, dated 19/03/2024.

2. Kindly note that the account( *** ) has been withdrawn from VVM and we are no longer dealing with this matter.

3. Please refer all future enquiries to Mr Price directly

Your faithfully,

VVM

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Would like assistance asap email address ***

0
Replies (3)
Mr Price
Mr Price's reply05 Apr 2024, 11:58
Official

Good Day Ra Jan
I trust you are well,  

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 

Mr Price

RJ
Ra J's update05 Apr 2024, 12:07
Reviewer Update
Good Day


Will wait on the the call or email
RJ
Ra J's update08 Apr 2024, 13:37
Reviewer Update
Good day

I still haven't gotten a call or a email from Mr price please confirm what is the issue