Unprofessional and Inconsistent

I am currently under debt review but had some issue with my counselor, however I've made an arrangement to try and pay my account until I sorted out my counselor. On Friday I received a call for an arrangement but at the same time I managed to get my Debt Review in order. I received a call Monday @ 8.06am of which I told the agent I spoke to I am under debt review and the payment will be received on the 1Nov, she seemed very cooperative and made the arrangement. At 11.31am I received another call and advised a different agent the exact same thing. Today 20Oct I spoke to Samkela who requested payment in an abrupt manner, I advised her the same story and asked if they did not update anything and she responded with extreme irritation \I was not the person you spoke to"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;51547;773627;37;2;0;0;0;0;2;NULL;NULL;NULL;15/10/20 10:15;15/10/20 8:26;No Clue, no apology;983895;Collections;***;I am under debt review through debt busters, and have been paying my distribution payment since November last year. on the 21st of September this year I get a mail from HTN Attorneys saying they intend to cancel my debt review agreement with their client due to \1. There has been no payment to our Client in the last 30 (Thirty) business days.2) We have not received a payment distribution from your debt counsellor;5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;908492;689782;6;5;0;1;0;0;5;NULL;NULL;NULL;15/10/20 9:52;15/10/20 8:27;Our experience with BetterLife ;6,20E+12;Merle Serrao;***;Our experience with BetterLife through Merle Serraro is nothing but amazing.<br> <br> She left no stone unturned to assist us and her positiveness from the start was already a consolation.<br> <br> She also accepted us in her own home at one stage, it was then that we came to realize that she is moving home herself, and through all that, she never neglected us.<br> <br> We are full of appreciation for her efforts when there was a shortfall with FNB. Merle then asked them to re-consider and at the end, we chose FNB.<br> <br> We will certainly recommend Merle and BetterLife to whom we can in future.<br> <br> We also became aware of the BetterLife advert on national television, and through that, will also promote BetterLife.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;908504;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/10/20 10:14;15/10/20 8:27;Pathetic Service and Poor Products ;;;;Ordered Flowers for my anniverssary which cost R459 of my hard earned money only to get wilted flowers delivered. I took pictures of flowers on Friday. I was busy over the weekend and only had the chance this morning to complain to be told that I did not respond within 48 Hours of Delivery. I understand that they have there policies but not one effort was made to help the customer I was rather told that I am wrong and R459 is not a lot of money and I must get over it and they cannot help me. <br> <br> So much for companies that promise customer satisfaction and 100 percent guarantee on quality which is all smoke and mirrors. <br> <br> Thank you Netflorist for *****ing my money and I will make sure I spread the images of the flowers as well as the bad service I received to everyone I know.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;597272;770649;34;2;0;0;0;0;2;NULL;NULL;NULL;15/10/20 10:26;15/10/20 8:29;USELESS CAR VACUUM;;;***;I purchased a car vacuum online from Groupon. I called and emailed to complain but to date I have received no response and I am stuck with a pathetic and useless vacuum that doesn't work. It was online via groupon but no details were available on their page as to who the supplier of the deal actually was, hence I expected Groupon to resolve this issue. PLEASE URGENTLY ASSIST!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;406818;761048;18;2;0;0;0;0;2;NULL;NULL;NULL;15/10/20 9:55;15/10/20 8:31;Beware;;;***;It seems that the employees of pick-it-up , now have the time and the right to rummage through your bins and decide for themselves if they should clear your garbage or not. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;908507;769277;36;5;0;0;0;0;5;NULL;NULL;NULL;15/10/01 13:00;15/10/20 8:32;Smooth Move to Cape Town,;;Madelein/Lindy ;***;I would like to thank the team at Jhb Movers for making my move to Cape Town Smooth and easy. The driver called me an hour before arrival to let me know that he will be there to load in the next hour. He arrived on time and his and his team handled my furniture well. It was protected and nicely wrapped. <br> <br> My Furniture arrived in Cape Town after 3 days and safely. Thank you very much for the team at the office and the moving team.<br> <br> Thank you for Making my move easy and stress free.<br> <br> I would recommend Jhb movers to other people who wants a moving company.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;908505;880694;18;5;0;0;0;0;5;NULL;NULL;NULL;15/10/20 10:18;15/10/20 8:33;Amazing;;Heavens Spa Team;;I had taken my wife to have a pamper session at heavens spa, and my oh my did we enjoy everything.<br> The lady at reception was so full of Cheer and made us smile and we already felt welcomed and relaxed. The the****** were very bubbly and from beginning to end made us feel welcomed and comfortable. They really knew what to do and this my wife picked up as she works in the beauty industry. The entire Spa and treatments were Heavenly and we will be back as regulars. <br> From my wife and i we do hope Heavens Spa continues to please.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;876000;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/10/20 10:22;15/10/20 8:35;No ADSL line for over two weeks;720CRK151015;;***;My Wifi through Axxess stopped working on October the 4th, my wife called our internet provider (Axxess) on the 5th of October and they advised the fault is with Telkom and the would log a call. Good news is they have a 30 hour SLA with Telkom, yeah right.<br> We also logged a call with Telkom on the 5th: reference number is: 484CRK051015.<br> 3 Days later on the 7th a Telkom technician was there and apparently fixed the problem, it was not fixed, we got an SMS from Telkom asking if it was resolved to which we rep**** \NO\"".<br> With no feedback received"