Unpleasant client experience

The service here is truly appalling, to say the least. I came to collect my laybye, the sales lady assisting me was giving me one messed up attitude. When I asked her about the attitude, she said it's absolutely nothing. She then said I must run other errands, as looking for my items might take a while. I gave them a grace period of about 45 minutes. Upon my return, I was still told that I need to go again, as the whole process takes a while. I eventually left the store at 16h30 (21.11.2020).Mind you, no name tags were worn, even by the manager on duty. The manager and the sales staff were having the time of their lives, talking about they're men and what they're planning on doing... As an annoyed and frustrated customer, they're conversation in my presence was highly inappropriate... My client experience was a truly unpleasant.