MD
Mark D

1 reviews | Active since Jul 2017

25 Jul 2017, 17:02

Uninterested

<p>Took a nice stroll into Mr Price in Somerset West today and was excited to do a bit of winter shopping. My excitement quickly turned into a nightmare! I had an issue with my account and nobody seemed interested in helping me out.... The staff are all on a fat holiday socializing with one another that they hardly cared to even help a potential customer. I do not recommend Mr Price in Somerset West!</p>

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Replies (1)
Mr Price
Mr Price's reply26 Jul 2017, 10:10
Official

Good day

Trust you are well,

Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.

Kind Regards

MRP