Unicorn Bag

Good day

I have been trying to purchase a unicorn backpack for my daughter for the last week.

Went to the Canal Walk store, they had it in stock but I wasn't able to stand in the long line.

I then went back a few days later and there wasn't any on the floor.

I stood in the line, got the SKU number from online for them to see which other store had it in stock.

It showed that Canal Walk had 14 in stock but it wasn't packed out.

The cashier took my number and assured me it would be packed out 2 days later.

I went to the Claremont branch and they once again confirmed that Canal Walk had 14 according to the system.

The Canal Walk cashier did not call me back and went back to Canal Walk to buy the bag.

When we got there, it wasn't on the floor. Once again stood in a very long line, a different cashier checked and once again there was 14 in stock according to the system.

We walked the whole store flat trying to find someone that could assist us.

Bongi (not sure of his position) was unwilling to assist me despite me not being bale to return to the store. All he kept saying was, the stock people only come back in the morning.

He refused to allow anyone to go check the stock.

I am a very disappointed client which I have never been with Mr Price.

They have it in stock, they are just too lazy to pack it out, I must drive up and down to the branch which isn't close to where I stay and they still refused to help me.

No apologies nothing, just a come back, I can't help you now.

The cashier on Saturday evening did go out of her way to try and help me though. Can't remember her name.