Unhelpful
I went to Mr price to let them know that my wallet was lost and want a new mr price money card. My ID and drivers license was lost so I took my passport with for identification. They said sorry but we can't help you. I'm a loyal client always pay my bills on time just to know that they cant help me even though I pay an amount every month for incase my card gets lost.
Helpful (0)
Replies (2)0
Replies (2)
Mr Price's replyOfficial
29 Dec 2018, 13:05 Good Day
Trust you well
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Trust you well
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Best regards,
Mr Price's reply29 Dec 2018, 13:05
Official
Good Day
Trust you well
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Trust you well
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Best regards,
's updateReviewer Update
03 Jan 2019, 17:29Thank you Shamla Rajah for your feedback and apologie. The problem has been resolved and I am very satisfied with the response from mrp money.
's update03 Jan 2019, 17:29
Reviewer Update
Thank you Shamla Rajah for your feedback and apologie. The problem has been resolved and I am very satisfied with the response from mrp money.