GL
Getrude L

1 reviews | Active since Dec 2023

19 Dec 2023, 20:12

Unhappy and wrongly treated

On the 16th of December 2023 I went to Mr Price clothing at Westgate mall. As we entered the shop one of the stuff member shouted saying the customers who are coming to the shop at that time are *******. And while we were doing our shopping stuff members were screaming and shouting saying they want to knock off as it was a holiday they also wanna go and have fun. We entered at the shop approximately at 17:15. I asked the gentleman who was helping me at the till point where is the manager, he said he or she is somewhere in the shop. So I asked him that was that the write way to treat customers, he said No. And also while we were on the queue to pay someone from the back told him to leave us there and go to announce on the intercom that the shop is close they've been there since in the morning. I am not sure that I will ever shop at Mr Price Westgate anymore, the treatment of that shop it's not good. They didn't even have name tags on as they were behaving that way. Even the security at the door was telling people to go as they want to knock off.

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Replies (1)
Mr Price
Mr Price's reply20 Dec 2023, 13:38
Official
Good day, 
 Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price Westgate will be in contact with you shortly.  

Kind Regards 
Mr Price