JR
Julie R

1 reviews | Active since Dec 2017

02 Dec 2020, 16:21

Unhappy

I ordered something online with them on the 14 of November and was the estimated delivery date was the 24th, I waited and waited the status is on shipped, I whatspp them on the 26 November was told is shipped. I called on the 1 December was told they will get back to me they never did. I called again on the 2 December I was told my order is in store ready for collection, when I got the the store is closed. Please help me understand, should I drive around looking for my order at all the stores? I don’t know which store they have taken it as the one I selected is closed.

0
Replies (2)
Mr Price
Mr Price's reply08 Jan 2021, 09:55
Official
 Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks Mr Price Home 

JR
Julie R's update26 Jan 2021, 08:52
Reviewer Update
Mr Price's reply:
08 Jan 2021, 09:55

Good Day

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price Home
Up until today they haven’t contacted me.
Their message is loud and clear...