1 reviews | Active since Oct 2013
Unhappy
<p>I placed an order on the 9th of June and a month later the status is ready to ship. I queried this a while ago as i paid on the same day as well, the last feedback i received was on the 1st of July saying that the issue has been escalated to the warehouse and that is the last that i heard. I just want this order cancelled and the money refunded as i am getting no joy; this is the first bad experience that i am having. This order was a gift for a child and the birthday has long passed just please give me back the money as this has frustrated me to the core.</p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Logistics Manager, and we will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Logistics Manager, and we will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
2 days later no feedback..cant say im surprised.clearly no one is interested in helping me
2 days later no feedback..cant say im surprised.clearly no one is interested in helping me
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards