unfare

In 2012 i had last used my account.I was at the branch in springs in gauteng at palm springs mall.when i asked the lady at the counter what my owing balance was she showed it was fully paid off and owing nothing.i requested to close the account thereafter.8 months later they contact me telling me i owe over R800 to them and that they could not contact me,the number that time that they called me on 8 months later was the same number i had the whole year as well as my email was the same which was and still is [Email Removed] <br> They never sent me any invoices either for 8 months.til this day i have not paid them as i feel it was their fault and they still add onto the account after i requested them to close it.i dont even have my account card anymore