LP
Lillian P

1 reviews | Active since Aug 2023

20 Aug 2023, 06:41

Unfair treatment

Please assist I made a purchase at your store in protea glen mall at 17h58 closing forgot my phone on the customer few minutes went back they said the was no phone ask for camera footage the manager was rude said there's no cameras how you not have cameras at the store counter .lm so traumatized and disappointed

0
Replies (2)
Mr Price
Mr Price's reply20 Aug 2023, 10:03
Official
 
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price 

LP
Lillian P's update20 Aug 2023, 11:00
Reviewer Update
Thank you however I went to your store .I still don't understand why how did Thabo Modisa become a manager cause wow no respect,listening skills and no customer service at all .please look into his behaviour many suffer such rudeness