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boipelo L

1 reviews | Active since Aug 2014

06 Sept 2016, 21:00

Unfair treatment

<p>I am very dissapointed as today my friends and I got to Mr Price Garankuwa at 16:50 and found that the doors were closed, but it clearly states on the door that trading hours are 08:00 to 17:00 NOT 16:50. To make it worse, a lady that came in after us and was let in by the same security guard who said that we cannot go in while we were sent away! WHAT IS THAT!!! And she went in to pay her account which is past sales, we were going to to buy which was going to generate sales for Mr Price so if anyone had to be made priority it is us who were going to generate sales!</p>

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Replies (1)
Mr Price
Mr Price's reply07 Sept 2016, 16:03
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price