NL
Nadia Lloyd-Lister

1 reviews | Active since Oct 2015

05 May 2016, 08:27

Underwear exchange loophole

You can not try on underwear or exchange it. I got a 2 piece yesterday the panties had a hole and the bra had two broken hooks. So the quality can be ********** because they need not worry about refunds or exchange. Iv'e bought a pack of 5 undies before and they fine when i put them on but the material was such bad quality by the afternoon they grew one size and sat very loose. No exchange allowed when I went back.

0
Replies (2)
Mr Price
Mr Price's reply05 May 2016, 09:10
Official

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks

Mr Price

NL
Nadia Lloyd-Lister's update16 May 2016, 08:14
Reviewer Update
I was told to go back to the shop to redeem a voucher and that they will take the quality up with their suppliers. Thanx for the service but i will still refrain from buying underwear at Mr P to avoid this back and forth.