BS
Bilqees S
1 reviews | Active since Nov 2021
17 Nov 2021, 10:14
Unacceptable service
My account had 5 payments made in jhb during September 2021 over R2000. Notified Mr Price ***** department via email on 7 October 20201 and provided my ID, affidavit, copy of Mr Money card. This still has not been finalized. I am a loyal client and settles my monthly installments in advance. Yet i have to follow up with Mr Price on the progress phoning everytime and all they can say its being looked at and has been flagged as *****. Unacceptable service!!!!! Very frustrating!!!
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Mr Price's replyOfficial
18 Nov 2021, 17:05Hi Bilqees
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Mr Price's reply18 Nov 2021, 17:05
Official
Hi Bilqees
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price