DB
Desiree B

1 reviews | Active since Apr 2024

05 Apr 2024, 11:22

UNACCEPTABLE SERVICE

They promised refund on the amount of 1ST ORDER R1249 this at your head office via whatsapp on the 27/03/24 number I selected wrong branch and won’t be able to get to Phalaborwa as I live in Johannesburg I was promised a refund I waited for this refund and they went and cancelled damn wrong order for Patk Station

what now because all those items I reordered for the 3rd time and is being shipped to Park Station. This is unacceptable I need a refund no way I will be able to collect. MR PRICE musr make a way to get me my refund on Order : ***

On Fri, 05 Apr 2024 at 10:11, Mr Price Help Email <***> wrote: Hi Desiree Brown,

Mbaliyethu Vilakazi here from Team Mr Price

Please note that we can not cancel order *** because order is READY FOR STORE PICK UP.

On Thu, 4 Apr at 2:40 PM , Desiree Brown <***> wrote:

Name Desiree Eugenia Brown Email ***

Phone +*** Message orders were total mixed up and cancelled unnecessary - Total misunderstanding I will need order *** to be cancelled and refunded and will have to do the order all over again Please confirm. Desiree Brown *** On Wed, 03 Apr 2024 at 15:42, Mr Price Help Email <***> wrote: Hi Desiree Brown,

Name Desiree Eugenia Brown Email ***

Phone +*** Message orders were total mixed up and cancelled unnecessary - Total misunderstanding I will need order *** to be cancelled and refunded and will have to do the order all over again Please confirm. Desiree Brown *** On Wed, 03 Apr 2024 at 15:42, Mr Price Help Email <***> wrote: Hi Desiree Brown,

Name Desiree Eugenia Brown Email ***

Phone +*** Message orders were total mixed up and cancelled unnecessary - Total misunderstanding I will need order *** to be cancelled and refunded and will have to do the order all over again Please confirm. Desiree Brown *** On Wed, 03 Apr 2024 at 15:42, Mr Price Help Email <***> wrote: Hi Desiree Brown,

0
Replies (1)
Mr Price
Mr Price's reply06 Apr 2024, 17:06
Official
Good Day

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team leaders, who will handle this matter personally with you.

Many Thanks 

Mr Price