1 reviews | Active since May 2010

03 Jun 2016, 11:45

Unable to pay account, emails get ignored

<p>I have been trying to pay my account online for the last week, I contacted your support, ***, and have not heard anything since Sunday 29/05. I tried getting help via facebook and all they can say is that I must phone the help desk as they were unable to get hold of me, the problem is they were unable to get hold of me a they never called me. If you try and phone someone, it usually helps if you dial the number first.</p> <p> </p> <p>Now, until you can fix your online service, you are not getting paid, simply having to waste my time emailing you and thena gain dealign with facebook and yet again here, is far more than inconveneitn enough for me, the staff you place in your stores are the most incompitent unpleasent digraces that this earth has ever had this displeasure of generating, so I WILL NOT walk into one, once these accounts are paid I am done with you people, so if you want your money, fix yo ****.</p>

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Replies (2)
Mr Price
Mr Price's reply03 Jun 2016, 14:23
Official

Hi Reme

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Mr Price

's update07 Jun 2016, 08:22
Reviewer Update

Ahh the silence