Unable to arrange for stock transfer

I saw a certain design of pyjamas at Secunda store and thought that I will still find my size at my branch, Standerton. When I got there there was no stock. I then advised one employee that I saw the correct size in Secunda and requested him to organise it for me from that side. He told me that I must go there myself. The distance is 60km from Standerton where the transport costs are also involved and due to working time I will never get there in time. I found the service unfriendly and not customer focused. Same stores always arrange for stock transfer between themselves. I am disappointed and dissatisfied about the response and service I recieved as I am a loyal Mr Price customer and never experienced this with other Mr Price stores or any other retail store. I somehow sensed incompetency and lack of customer, sales and retail skills. This is very discouraging and I believe that if this kind of issues are not ironed out then the whole business will never grow.