CN
Cecil N
1 reviews | Active since Mar 2013
08 Oct 2024, 09:51
*****ulent purchases on account
During June 2024 *****ulent purchases (R14 000) was made against my account at The Glenn Shopping mall in Johannesburg while my place of residence is George in the Western Cape. All relevant documents to lodge an complaint was handed in at our local shop of last purchases.
It is now 4 months and we still awaits the outcome of my complaint. Visits to the local store are unanswered because they awaits the outcome of their Head Offices. My question is how safe are a person's accounts if a person can maximize your account while the card for purchases are with the owner.
I patiently awaits the outcome of this stressful situation and this also change the scope of being a loyal customer vs unsatisfactory service.
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
08 Oct 2024, 13:28Hi Cecil Noble,
Please accept our sincerest apologies for the above incident.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards,Mr Price
Please accept our sincerest apologies for the above incident.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards,Mr Price
Mr Price's reply08 Oct 2024, 13:28
Official
Hi Cecil Noble,
Please accept our sincerest apologies for the above incident.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards,Mr Price
Please accept our sincerest apologies for the above incident.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards,Mr Price
CN
Cecil N's updateReviewer Update
08 Oct 2024, 16:16Thank you to the team who responded to my enquiry and act within record time to restore my credibility.
Receive hereby my gratitude for client services rendered.
Kind regards
Cecil
Receive hereby my gratitude for client services rendered.
Kind regards
Cecil
CN
Cecil N's update08 Oct 2024, 16:16
Reviewer Update
Thank you to the team who responded to my enquiry and act within record time to restore my credibility.
Receive hereby my gratitude for client services rendered.
Kind regards
Cecil
Receive hereby my gratitude for client services rendered.
Kind regards
Cecil
Mr Price's replyOfficial
07 Feb 2025, 18:21Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
Mr Price's reply07 Feb 2025, 18:21
Official
Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price