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gerhard S
1 reviews | Active since Feb 2015
23 Sept 2015, 10:17
Tried 5 times to cancel my services
his is the 5th time i am trying to cancel the following products: Customer Protection plan (R10,50), Lost Card Protection Plan(R5) and 360 Degree Protection plan(R41). The first three times I went to the MR Price Stores located in Atterburry Value Mart, Pretoria, Gauteng but each month i still got charged. I then tried to phone the customer support number, I spoke to a Mr Joshua John who said he will assist me in the cancellation of these plans. After receiving my Statement today, I saw that my Services was not Canceled. And over the past 5 months it is costing me R282.50.
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Mr Price's replyOfficial
23 Sept 2015, 10:32Hello gertjie89,
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price
Mr Price's reply23 Sept 2015, 10:32
Official
Hello gertjie89,
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price