IM
Isaac M

1 reviews | Active since Nov 2018

06 Nov 2018, 12:08

Treat people like Dog

Mr price

Good day

this is bad service from MR price, i made a payment via SID INSTANT PAYMENT OPTION, hoping to get my order within a reasonable time frame.

i didn't expect to be treated like a dog from the store that i buy my clothing from. YOU GUYS ARE TREATING ,ME LIKE A DOG and what is painful is that i am paying for this stuff and am not using credit, now am gonna be liable to pay bank charges for this amount when it cames to account.

As a customer who has proof that payment was made successfully you, i should get my order. THIS HAS BEEN THE WORST experience THAT I HAVE EVER CAME ACCROSS. MR PRICE TREATED ME LIKE A DOG AND FOR THAT i AM REGRETFUL FOR THIS experience .

I never thought that i would one-day be treated like a dog or get this treatment from you. I will advise all my friend to never use or OPT for this SID instant payment because its not reliable.

This has been the worst customer care experience that i have ever dealt with. You totally ruined my plan.

Stop treating me like this. I am paying for this stuff not the other way round.

Regards Unhappy customer. Isaac Mathavha

0
Replies (4)
IM
Isaac M's update06 Nov 2018, 12:09
Reviewer Update
They never bother to make custimer happy.
Mr Price
Mr Price's reply06 Nov 2018, 12:25
Official
Good day 
 We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.


 Many Thanks 
 Mr Price

IM
Isaac M's update12 Nov 2018, 09:30
Reviewer Update
I am still waiting to get a response from the store, to date i havent received formal communication from them. Isaac
Mr Price
Mr Price's reply13 Nov 2018, 11:16
Official
Good Day

We are terribly sorry to hear this.

We will follow up with them now and ensure you are contacted.

Kind Regards
Mr Price