TM
Tshepiso M
1 reviews | Active since Jun 2015
23 Oct 2024, 14:44
Torn Pajamas
I recently purchased pajamas. Despite minimal wear and having only been washed once, the fabric has already torn. Given that it has been less than three months since the purchase, I find this quite disappointing. Could you kindly explain how this has occurred, and advise on the way forward in terms of a refund or exchange?
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
23 Oct 2024, 15:14Hi Tshepiso Mahlo,
I trust you are well.
We are so sorry to hear about your recent product experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards
Ryan
I trust you are well.
We are so sorry to hear about your recent product experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards
Ryan
Best regards,
Mr Price's reply23 Oct 2024, 15:14
Official
Hi Tshepiso Mahlo,
I trust you are well.
We are so sorry to hear about your recent product experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards
Ryan
I trust you are well.
We are so sorry to hear about your recent product experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards
Ryan
Best regards,
TM
Tshepiso M's updateReviewer Update
24 Oct 2024, 11:22Hi Ryan,
Thank you for getting back to me. Unfortunately I do not have proof of purchase as this has been couple of month ago. But I have attached a photo of the item. The tops is fine it's just the pants.
Regards,
Thank you for getting back to me. Unfortunately I do not have proof of purchase as this has been couple of month ago. But I have attached a photo of the item. The tops is fine it's just the pants.
Regards,
TM
Tshepiso M's update24 Oct 2024, 11:22
Reviewer Update
Hi Ryan,
Thank you for getting back to me. Unfortunately I do not have proof of purchase as this has been couple of month ago. But I have attached a photo of the item. The tops is fine it's just the pants.
Regards,
Thank you for getting back to me. Unfortunately I do not have proof of purchase as this has been couple of month ago. But I have attached a photo of the item. The tops is fine it's just the pants.
Regards,
Mr Price's replyOfficial
07 Feb 2025, 18:20Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
Best regards,
Mr Price's reply07 Feb 2025, 18:20
Official
Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
Best regards,