KB
Kyle B

1 reviews | Active since Dec 2018

27 Jan 2022, 18:02

Too white or just poor service

After my experience today with Mr Price i have every intention of starting a movement called "Too white for mr price" I have never in my life been made to feel as unwelcomed or as much of an inconvenience as what i was today. From the security thing at the door of mr price in festival mall to the cashiers of mr price sport in the same shopping centre, they successfully discriminated against me until i wished the earth would open and swallow me whole!

I was ushered to the side with another WHITE lady while BLACK individuals were assisted and when i asked why, i was threatened by another patron and laughed at by the security. I then went to mr price sport where there are firstly ZERO covid protocols in place, and where you battle to get assistance because your staff are all having a private conversation and laughing. Not to mention the so called "manager" who was too busy on her cell phone to understand that we needed a refund on a pair of hiking boots that didnt even last 8km.

The inferior quality of the shoes you sold me leaves much to be s=desired but ive also been made to understand that the pair i actually wanted in the first place, exactly the same as the last pair i had, have been discontinued.

Portia from your east rand mall branch apparently collected this pair from carnival a few weeks back. They also werent the right pair to start with but i took them anyway. Needless to say, they fell apart half way through my first hike with them. So i suppose youre really sorry that you have absolutely nothing to offer in the "High top" hiking boot range but where does that leave your clients who need ankle support.

Our hiking kit needed a few additions which we intended to purchase today but after being treated the way we were i had no option but to respect the wishes of your unhospitable and preoccupied staff and not make them do their job.

Sadly, almost every time i have to deal with your establishment it ends up being a nightmare.

Would you prefer it if myself and other folk who are TOO WHITE FOR MR PRICE to shop elsewhere?

The worst of all is that these individuals who drag your name through the mud probably wont even be addressed over the matter. Some poor white manger is going to phone and apologize for the disgustingly unacceptable manner in which your staff conduct themselves and the case will be closed... Correct...? PROBABLY!!!!

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